top of page

FREQUENTLY ASKED QUESTIONS

  • How long will the cake stay fresh?
    For optimal freshness, keep the cake in a sealed condition until the date of consumption. Once opened, refrigerate to avoid fungus formation. In sealed conditions, the cake typically lasts up to 2 months or even more.
  • When should I place my Christmas cake order?
    We recommend placing your Christmas cake order well in advance, especially since our festive season begins in November. This ensures timely delivery and availability.
  • Can I customize my Christmas cake order?
    Yes, we offer customization options for our Christmas cakes! Please contact us at least 2 weeks before your desired delivery date to discuss your specific requirements.
  • Can I place a bulk order for my business?
    Absolutely! For bulk orders, please contact us at ordersojosbakes@gmail.com. We're excited to discuss how we can meet your business needs with our delectable baked goods.
  • What are the accepted payment methods?
    We offer various convenient payment methods for our customers in India, including credit/debit cards, net banking, UPI, and mobile wallets. Your payment details are secure, and we do not store sensitive information on our platform.
  • How can I reach customer support?
    Our dedicated customer care team is available during business hours from 8:00 AM to 9:00 PM. Feel free to reach out to us at +91 80562 08970 or via email at ordersojosbakes@gmail.com.
bottom of page