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FREQUENTLY ASKED QUESTIONS
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How long will the cake stay fresh?For optimal freshness, keep the cake in a sealed condition until the date of consumption. Once opened, refrigerate to avoid fungus formation. In sealed conditions, the cake typically lasts up to 2 months or even more.
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When should I place my Christmas cake order?We recommend placing your Christmas cake order well in advance, especially since our festive season begins in November. This ensures timely delivery and availability.
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Can I customize my Christmas cake order?Yes, we offer customization options for our Christmas cakes! Please contact us at least 2 weeks before your desired delivery date to discuss your specific requirements.
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Can I place a bulk order for my business?Absolutely! For bulk orders, please contact us at ordersojosbakes@gmail.com. We're excited to discuss how we can meet your business needs with our delectable baked goods.
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What are the accepted payment methods?We offer various convenient payment methods for our customers in India, including credit/debit cards, net banking, UPI, and mobile wallets. Your payment details are secure, and we do not store sensitive information on our platform.
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How can I reach customer support?Our dedicated customer care team is available during business hours from 8:00 AM to 9:00 PM. Feel free to reach out to us at +91 80562 08970 or via email at ordersojosbakes@gmail.com.
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