top of page

STORE POLICY

CUSTOMER CARE

Our dedicated customer care team is here to assist you with any inquiries or concerns.

Feel free to contact us at:

​

We strive to respond promptly during our business hours from 8:00 AM to 9:00 PM.

PRIVACY & SAFETY

When it comes to your privacy and the safety of our products, Sojos Bakes takes the utmost care. We adhere to strict privacy standards to protect your personal information.

 

Regarding cake care, we recommend keeping the cake in sealed condition until the date of consumption. After opening, refrigerate to prevent fungus formation. In sealed conditions, the cake will typically last up to 2 months or even more.

BULK ORDER INQUIRIES

For bulk orders, please reach out to us at ordersojosbakes@gmail.com. We are delighted to discuss how we can cater to your business needs with our premium baked goods.

PAYMENT METHODS

We offer a variety of convenient payment methods for our customers in India:

​

  • Credit/Debit Cards

  • Net Banking

  • UPI

  • Mobile Wallets

​

Your payment details are secure, and we do not store any sensitive information on our platform.

TERMS OF SERVICE

Last Updated: January 12, 2024

​

Welcome to SojosBakes! Before you proceed, please carefully read and understand our Terms of Service.

​

By accessing or using our website, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, please refrain from using our services.

​

1. Service Description: SojosBakes operates an online platform specializing in the sale of delightful Christmas cakes. We are FSSAI registered with Registration No. 21320188001174, ensuring the highest quality and safety standards.

​

2. Ordering Process: Orders can be placed exclusively during the Christmas season. To complete a purchase, provide accurate information, including delivery details. Once your order is confirmed, it cannot be modified.

​

3. Payment: All transactions are processed securely. We accept online payments through trusted payment gateways. Prices are listed in your local currency and include applicable taxes.

​

4. Delivery: We strive to deliver your cakes on time. Delivery times may vary based on your location. In case of delays, we will notify you promptly. Please ensure someone is available to receive the order.

​

5. Cancellations and Refunds: Orders cannot be canceled once confirmed. Refunds are only processed in case of a defective product. Contact us within 24 hours with supporting evidence for consideration.

​

6. Quality Assurance: Our cakes are crafted with care to meet the highest standards. If you receive a damaged or unsatisfactory product, please contact us within 48 hours, providing images for assessment.

​

7. Intellectual Property: All content on our website, including images and text, is the property of SojosBakes. Unauthorized use or reproduction is strictly prohibited.

​

8. Privacy Policy: Your privacy is important to us. Refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

​

9. Changes to Terms: We reserve the right to update or modify these terms at any time. Check this page periodically for changes. Your continued use of the site constitutes acceptance of the modified terms.

​

Thank you for choosing SojosBakes! If you have any questions or concerns, please contact us at ordersojosbakes@gmail.com

​

bottom of page